Disclaimer

Onlinxp's Rights

Onlinxp explicitly reserves the right and sole discretion to:

Modify its pricing, if desired by Onlinxp from time to time.

Establish guidelines and limits concerning the use of the services.

Terminate your use of services for use of our services to unnecessarily/illegally harass Onlinxp or third parties, non-payment of fees for our services, activities designed to embarrass, defame, harm, threaten, abuse, slander/ stalk third parties, activities prohibited by the laws of India and/or foreign territories in which You conduct business, activities designed to encourage unlawful behavior by others, such as terrorism, child pornography, hate crimes, activities that are tortious, obscene, vulgar, invasive of the privacy of a third party, ethnically, racially, or otherwise objectionable in the sole opinion of Onlinxp or declared by the law of land, activities designed to harm minors in any way, activities designed to impersonate the identity of a third party, and other activities whether lawful/unlawful that Onlinxp determines, in its sole discretion, to be harmful to its other customers, reputation or operations.


Terminate your use of services if Your use of services results in, or is the subject of, legal action or threatened or proposed legal action, against Onlinxp or any of its affiliates/partners, without considering for whether such legal action or threats or proposed legal action is eventually determined to be with/without merit; and terminate Your use of services at any time and for any reason if deemed reasonably necessary by Onlinxp.


Disclaimer

The information contained in https://www.Onlinxp.com/ is for general information purposes only. The information is provided by www.Onlinxp.com and while we endeavor to keep the information up to date and correct. We make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to www.Onlinxp.com or the information, products, services, or related graphics contained on www.Onlinxp.com for any purpose. Any reliance you place on such information is therefore strictly at your own risk.


In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of www.Onlinxp.com


Through www.onlinxp.com you are able to link to other websites which are not under the control of www.Onlinxp.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.


Every effort is made to keep www.Onlinxp.com up and running smoothly. However, www.Onlinxp.com takes no responsibility for, and will not be liable for, www.Onlinxp.com being temporarily unavailable due to technical issues beyond our control.


Denial of Service:

We reserve the right to refuse service to anyone at any time for any reason.


Jurisdiction:

The laws of the Republic of India shall govern this agreement. In any event of dispute the area of Jurisdiction would be Delhi only.


Acknowledgement:

You agree that you as the person legally responsible for use of this account are at least 18 years of age. You agree to supply Onlinxp with a current and truthful name, postal address and telephone number for our records, and you have a continued obligation to keep this information current. You also agree that you are an authorized user of any credit card that you supply to us and agree that we have an obligation to fully investigate any possible fraudulent credit card use.


By placing, hiring and continuing to maintain or place information at Onlinxp's servers you are stating and acknowledging that you have read the aforementioned terms and conditions and that you understand such terms and conditions and agree to be bound by them.


Support Policy

  1. Although technical support is available 24x7x365 through live-chat, trouble tickets & telephone, but only very basic issues can be addressed over the phone. Here, basic issues refer to those simple issues and queries that can be answered or resolved on an immediate basis by our support executive.
  2. Live-Support is available at all times for any / every issue that a customer may have. However, the support team may request an email sent as part of the authentication process, where they deem it to be necessary. Here, live support refers to phone, chat or ticket support provided and handled by a real support executive in real time.
  3. All trouble tickets raised and emails sent will be responded to within an hour. If there is a need for further investigation, the customer will be informed accordingly.
  4. For issues which have to be forwarded to any provider of the software and applications which Onlinxp provides, it won't be possible to estimate a time frame of resolution. It completely depends on the severity of the issue and the response time of the provider. Customers will receive updates on these issues.
  5. You will have to raise tickets or approach live support for the technical staff to attend to your problems. This is the fastest way of getting the attention of the support team.

Support Abuse

We always treat our customers with utmost respect and expect the same from you too. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host. A pro-rated refund may be issued on a case-by-case basis.


Support boundaries

Please do not provide your sensitive information to our agents/executives etc. like login details, passwords, banking info etc. on Skype Chat. You may also not make any commitments on live chat. All such commitments, disclosures and interactions with our team would solely be at your own risk and Onlinxp does not deem valid or vouch for the authenticity of all such interactions. Onlinxp recommends that for all complex and advanced issues customer duly raise a ticket by logging into their member control panel.


The support team will not be responsible for damages or issues arising from the activities like upgrading kernel, OS, running windows updates and external software like firewalls and anti-virus.

Testimonials

Powerfully Creativity with Clean
Professional Feature Websites.

We Build Smarter & Highly Usable Stuff! - Let’s Start an Awesome Project


Contact Us!

OurServices

We deliver a personal, passionate & tailor made services to each and every one of our clients, big or small.

Copyright © 2009 - 2017 OnlinXP IT Services, All Rights Reserved. | OnlinXP is a business unit of Alkof Marketing Pvt. Ltd.